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About Us  | Our Fees  | FAQ |  Terms and Conditions | Privacy Policy  | Sitemap | Contact UsTuesday, 7 February 2012 


 
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Commitment to Privacy
 
We consider your privacy to be fundamental to our relationship with you, and are committed to maintaining the confidentiality, integrity, and security of your personal information. We are bound by the National Privacy Principles and the Privacy Act 1988. Internal policies have been developed to protect the confidentiality of your personal information.
 
In the course of providing products and services, we collect non-public information about you. We collect this information only where you have provided us with authority to act on your behalf or where you would reasonably expect us to collect it in the provision of our services. The information which we collect is used in the provision of our services to you, and if you do not provide us with this information may mean that we are unable to provide our full service to you.
 
We do not disclose any non-public personal information or any information about you to any affiliated or non-affiliated parties. We may forward the information only when directed by you to do so, as necessary in order to service you or as required by law. Your information is used by us and may be disclosed to the law firm which prepares trust deed and other documents to complete trust deed and other documents or changes that you request or authorise to trust deeds or other documents.
 
We will disclose your personal information where it is necessary to provide our services to you in the manner requested by you. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required or permitted by law, or to resolve client disputes. We do not sell client information to any one.
 
 
Storage and Security of Your Personal Information
 
We will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are password protected. Our employees and data processors are obliged to respect the confidentiality of any personal information held by us.

However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times, although we do take all possible precautions. We will not be held responsible for events arising from unauthorised access to your personal information.
 
Your right to privacy extends to all forms of contact with us, including telephone, written correspondence, and electronic media. You may at any time contact us to request access to your personal information held by us, or to correct or update the information. We will be happy to comply with such requests and requests for access to or correction of your personal information will be accommodated without charge.
 
 
Technology improvements & changes to this Policy
 
We are constantly striving to improve functionality on this site through technology changes. This may mean a change to the way in which personal information is collected or used. We reserve the right to review and amend this Privacy Policy from time to time and notify you by posting an updated version on this website.
 
 
Links to third party web sites
 
Our web site has links to external third party web sites that we have no control over. External web sites such as those detailed on our links page should contain their own privacy statements and we recommend you review them when using their web sites.
 
 
Questions about how to use our service Phone 02 9684 4199
Fax 02 9638 3060
Email sales@trustdeed.com.au
Questions regarding our trust deeds We will arrange for you to speak with Batallion Legal, who provides trust deeds to us. This service is free to you.
Specific legal advice Batallion Legal will charge you for this service. Please visit their website http://www.batallion.com.au/
   
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 Thank you for inviting me to your "pension strategies" seminar, below is feedback which you may find useful.
The speaker considered various issues before commencing pensions for members in a Self Managed Super Fund and then moved to explain a set of practical pension strategies which must be used. While doing this, the speaker not only illuminated my knowledge but also enhanced the ways in which I can add value to my clients.
High quality information, practical examples and usable strategies, the best 2 hours i spent this year!
I can now confidently purchase pension documents from www.trustdeed.com.au
 
-Fiedelis Liguory
CA
ASIC Approved Auditor
Liguory & Associates
Chartered Accountants & Business Advisors
 
 We used trustdeed.com.au "SMSF limited recourse borrowing" documents for our client. A day before our client was to fly overseas and two days before settlement, there were issues raised by the lenders solicitors which put the transaction to a total standstill. However the Superannuation support team of trust deed dot com sorted not only issues relating to our original SMSF trust deed which we had inherited but also helped our clients purchasing solicitor, mortgage broker, bank's solicitor, client's financial planner and our client to complete the deal. A truly 7 star support service!
 
-Yuk Wong
C.P.A
Baser Business Services Pty Limited
 
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